Here to help

Let’s get you
moving again.

Help with your account, credits, or a property result. Send us a little context and we’ll take a look.

Talk to LeadAnalyze.

Email us from the address you use to sign in.

support@leadanalyze.com

Include a batch name or the time of the issue when useful. Please don’t send passwords, sign-in codes, payment card details, or your full lead list.

A few useful starting points.

I can’t sign in.

Use your latest emailed code and check your spam folder. A code expires after 10 minutes. You can request a new code after the resend countdown.

Where are my purchased credits?

Return to your workspace after checkout and open Credits. If the payment completed but your balance hasn’t updated, email us with the payment date and receipt reference.

How long can I access a batch?

Your batches and results stay in your workspace, so you can return to them any time. To have a batch removed, email us from the address you sign in with. Credit and payment history remains.

What does solar potential mean?

It is a screening signal from available property data. The underlying solar imagery may be older and does not prove present-day conditions. Roof condition and installation suitability need a separate review.

Your workspace is ready when you are.

Check your analysis history, credit activity, and account details in one place.

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